The 5 Biggest Challenges M&A Firms FaceWe asked 150+ M&A professionals about their biggest pain points.
Here's what we found:
1. Relationship Management (34% of firms)The #1 pain point is tracking relationships. Not deals—relationships.
Firms struggle with:
- Tracking relationship history
- Maintaining context between team members
- Knowing relationship status and next steps
- Understanding relationship depth
This is critical because relationships are the foundation of deal flow. If you can't track them effectively, you're leaving deals on the table.
2. Data Fragmentation (28% of firms)Information is scattered everywhere: email, notes, spreadsheets, Slack, text messages.
There's no single source of truth. No one knows what information is current. And everyone spends hours searching for information that should be easy to find.
3. Deal Pipeline Visibility (19% of firms)Teams don't know which deals are actually moving. Status updates are manual and inaccurate. Forecasting is guesswork.
4. Team Coordination (12% of firms)Unclear ownership. Missed follow-ups. Duplicate efforts. Poor communication between team members.
5. Compliance & Documentation (7% of firms)Difficulty tracking compliance requirements. Poor audit trails. Document version control issues.
The financial impact:- Time wasted: The average firm spends 8.2 hours/week searching for information. Top performers spend 1.5 hours/week. That's 6.7 hours/week of lost productivity.
- Deals lost: Average firm loses 2.1 deals/year due to poor coordination. Top performers lose 0.3 deals/year. That's 1.8 deals/year falling through the cracks.
- Revenue impact: Average firm loses $2.8M/year due to these pain points. Top performers lose $0.4M/year. That's a $2.4M/year gap.
Let that sink in. The average M&A firm is leaving $2.4M on the table every year because of poor systems.